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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bradley Stoneburg

November 15, 2024

5  out of  5
rating by Bradley Stoneburg
"Pleasant experience, knowledgeable staff"
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Katherine Dumanoir

November 13, 2024

1  out of  5
rating by Katherine Dumanoir
"One of the worst insurance places I’ve had to deal with. They change my car insurance every month. When I call they will say they will get it to 120, but bill 140+. When I ask for assistance, the people aren’t competent. They will tell you on the phone one thing, bill you something else."
We responded:
"Hi Katherine, Thank you for your feedback. I do want to correct some things in case it helps improve your perception of my office. Your monthly bill has in fact been the exact same amount for 5 months (we haven't and don't change your coverages for the fun of it). The recent change to your bill was due to your 6 month renewal which Jarred already spoke with you about and made the appropriate adjustments to your driving habits. This small change will help with your renewal and be updated/credited on your next bill. We will always see rate fluctuations from one renewal to another and the benefit of having an agent is we are available to explain and offer solutions depending on your insurance needs."
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Janette Mccollum

November 12, 2024

5  out of  5
rating by Janette Mccollum
"I Was So Fortunate to Get Jarred to Help me with Transitioning from a Previous Insurance Company to State Farm. Jarred, You are Awesome~ I Can't Thank You Enough for making this decision and Transition Really Easy. Jan McCollum"
We responded:
"Hi Jan! Thank you for taking the time to leave a positive review! "
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Andrew Griggel

October 31, 2024

5  out of  5
rating by Andrew Griggel
"The switch of my home owner and car insurance was made quick and easy"
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Benjamin Wells

October 23, 2024

5  out of  5
rating by Benjamin Wells
"Jonah Moscoso was incredibly helpful and was the best at helping me get a qoute for renters insurance. There were a few things I got wrong and hequickly helped me fix them to get into my new place without any problems."
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Scott Momb

October 7, 2024

5  out of  5
rating by Scott Momb
"Was a pleasurable experience working with their team and made my insurance purchase very smooth! I highly recommend them!"
We responded:
"Thank you Scott! We do our best to be competitive with price, educational with product, while keeping insurance simple-- which isn't easy! "
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Alina Kroll

September 12, 2024

5  out of  5
rating by Alina Kroll
"Friendly and helpful! She provided quick customer service and answered my questions"
We responded:
"Hi Alina! Thank you for the positive review on our State Farm insurance Agency! "
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Kelly Myers

September 10, 2024

5  out of  5
rating by Kelly Myers
"I worked with Jonah today on a quote for my new car and he was awesome."
We responded:
"Thank you so much for taking the time to share your positive experience with Jonah! We are thrilled to hear that he provided you with excellent service while working on a quote for your new car."
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Tammy Kepple

September 10, 2024

5  out of  5
rating by Tammy Kepple
"Jonah took a lot of time with me to answer all of my questions and help me assess different quotes from different companies. Switching to State Farm was a no-brainer and I appreciate the time and patience shown to allow me to make the best informed decision that saved me money with better coverage!"
We responded:
"Thank you for your kind words about Jonah! We're thrilled to hear that he took the time to answer your questions and help you assess different insurance quotes. It's great to know that switching to State Farm was an easy decision that saved you money while providing better coverage. We appreciate your trust in our services and look forward to serving you again in the future."
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Tanner Lux

September 5, 2024

5  out of  5
rating by Tanner Lux
"Responsive, informative and helpful."
We responded:
"Thank you for your kind words! We're glad to hear that our team was responsive, informative, and helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support."
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Rochelle Wallway

September 3, 2024

5  out of  5
rating by Rochelle Wallway
"Very friendly and knowledgeable. I wish I had switched sooner. Customer service is important and Kelly has been great to work with."
We responded:
"Thank you for your fantastic review! We're delighted to hear that Kelly provided you with excellent customer service and demonstrated both friendliness and knowledge. We understand that customer service is crucial, especially in the insurance industry, and we're thrilled that Kelly exceeded your expectations."
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C LUX

August 15, 2024

5  out of  5
rating by C LUX
"Jarred was great to work with and saved me a substantial amount of money! I highly recommend this office."
We responded:
"Hi Cindy, Welcome to Callie Armstrong State Farm! Thank you for taking the time to leave a review on our Vancouver WA insurance agency!"
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Chrissy Vimonkhon

August 4, 2024

5  out of  5
rating by Chrissy Vimonkhon
"Recommended Callie by my boss. Jarred was super helpful, explained everything thoroughly, gave hypotheticals, and in a way that I understood. Everyone I have interacted with has been kind and accommodating, very thankful for everyone! Also saved a significant amount of money switching over from my previous car insurance."
We responded:
"Thank you for your thoughtful review! We're glad to hear that Jarred was helpful in explaining everything thoroughly and addressing your hypotheticals in an understandable way. It’s also great to know that our team provided kind and accommodating service. We're pleased that you saved a significant amount by switching your car insurance to us. Your recommendation is truly appreciated, and we look forward to assisting you again in the future!"
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Shairn Morford

August 2, 2024

5  out of  5
rating by Shairn Morford
"Very professional, clear, helpful, and she found us the best rates!"
We responded:
"Thank you for trusting my office with your insurance coverage!"
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Cara Dick

August 2, 2024

5  out of  5
rating by Cara Dick
"Great customer service and agent was able to give me a great deal on car insurance! Very happy with switching to State Farm."
We responded:
"Thanks Cara! We do our best to help our customers understand what they are paying for so when they have a claim there are no surprises."
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Amanda Chapman

July 24, 2024

5  out of  5
rating by Amanda Chapman
"I worked with both Jared and Saige. My policies were explained in detail, as well as anything that would be different with State Farm compared to where I had my policies before. Jared was very patient and answered ALL my questions with patience and a smile. Thank you!"
We responded:
"Thanks for the positive review Amanda. Jarred and Saige are great at simplifying insurance jargon and State Farm is very competitive. Welcome!"
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Juan Alejandro Rodriguez

July 19, 2024

5  out of  5
rating by Juan Alejandro Rodriguez
"Kelly Armstrong @ state farm insurance agency is a good place to be. Their service is professional and top insurance rates in the market. I highly recommend them to anyone out there shopping for new auto insurance."
We responded:
"Thanks Juan! The most important thing with insurance is knowing you are covered for a really bad day. Thank you for acknowledging our experience and professionalism!"
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Charles Dasher

July 5, 2024

5  out of  5
rating by Charles Dasher
"Had a great experience with Jared he was quick to respond and gave me all the answers and resources I needed will be referring to as many as I can"
We responded:
"If we can save you money we don't want to miss that opportunity! So happy you found us and thank you for trusting my office with your insurance coverage."
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art edgerly

June 7, 2024

5  out of  5
rating by art edgerly
"Callie Armstrong State Farm Insurance Company demonstrate professional, friendly and very responsive service. KellyMarie has been very helpful in selecting and planning my auto, home and umbrella insurance needs!"
We responded:
"Kelly is very knowledgeable and good at what she does! Thank you for the positive review for our insurance agency and for trusting us with your coverage."
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Geme A Jorjore

May 17, 2024

5  out of  5
rating by Geme A Jorjore
"Excellent Customer Service and great rates."
We responded:
"hank you for the 5 stars! We’re glad to hear you were satisfied with our insurance services and support. Your trust means a lot to us, and we look forward to helping you with all your insurance needs again."
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Oksana K

May 14, 2024

5  out of  5
rating by Oksana K
"Jarred answered all my questions, and helped me set up my new policy. I'd recommend this office."
We responded:
"Thanks for your fantastic review! We’re delighted that you had such a positive experience with our insurance team (especially Jarred). Your feedback motivates us to keep providing the best coverage options. We hope to see you again soon!"
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Alondra pulido

May 10, 2024

5  out of  5
rating by Alondra pulido
"She is super sweet and made my process in switching insurances super fast and simple !!!"
We responded:
"Thank you for the 5 stars! We’re glad to hear you were satisfied with our insurance services and support. Your trust means a lot to us, and we look forward to helping you with all your insurance needs again."
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Andrew Garrett

May 10, 2024

5  out of  5
rating by Andrew Garrett
"Jarred was awesome to work with. He was very personable and took the time to make sure all my questions got answered. 10/10 would recommend this office."
We responded:
"Thank you for your review! We're glad to hear that Jarred provided excellent service and answered all your insurance questions. Your recommendation means a lot to us, and we look forward to assisting you again!"
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Valeria Flores

May 1, 2024

5  out of  5
rating by Valeria Flores
"The State Farm team is amazing! I’ve been with state farm for 7 years, left, and came back less than a year after. They’re always wanting to help you and truly care about their customers! Jarred is so helpful! He helped find coverage that was in my budget, while also looking out for my safety."
We responded:
"Thank you for your wonderful review! We're glad to hear that our team was able to find coverage that fits your budget while prioritizing your safety. Your loyalty to State Farm is truly appreciated, and we're always here to help with your insurance needs!"
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Brian Roth

April 26, 2024

5  out of  5
rating by Brian Roth
"I have had some recent increases in my coverage cost. At first I was very indignant and frustrated. They fielded my calls several times and endured my verbal frustrations with grace and understanding. I had all intentions of changing my carriers! The staff were extremely patient with me and took the time to explain in great detail my coverage cost. Gave me plenty of options and turned this once disgruntled customer into a fan of their service and support! I’ve been with State Farm for decades and I am very pleased it’s going to stay that way! Thanks to the team!!! Brian R"
We responded:
"Thank you for sharing your experience, Brian! We understand that increases in coverage costs can be frustrating, and we're glad our team could provide the support and detailed explanations you needed. We're committed to offering options that work for you, and we're thrilled to have turned your experience around. Your loyalty to State Farm over the decades means a lot to us, and we look forward to continuing to meet your insurance needs. Thank you for trusting us!"